Customer Service
Available 24 hours a day, 7 days a week
Card Balance Inquiries
Balance checks, disputes, and card questions
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Fee Schedule

The following fees are effective as of February 1, 2024. All fees are disclosed on the kiosk screen prior to transaction completion.

Fee Type Amount Notes
Monthly account fee No charge No recurring monthly fee for holding the card
Per-transaction fees Variable Displayed on kiosk screen before transaction is confirmed
ATM withdrawals Not available This card cannot be used at ATMs
Cash reload fees Not applicable Cards are non-reloadable
Balance inquiry at ATM No charge ATM balance check is free where available
Customer support No charge 24/7 bilingual cardholder support at no cost
Inactivity fee $4.95 per month Applies after 91 consecutive days with no transaction activity; resumes upon new activity

Card Features & Limitations

Card balance inquiries: To check your balance or inquire about a transaction, call 855-959-2389. Customer service is available 24 hours a day, 7 days a week at no charge to the cardholder.

Text Message Opt-Out

If you have opted in to receive text message communications, you may stop them at any time by replying STOP to any message you receive. Standard carrier rates may apply for messages sent and received.

Contact Information

For questions about these terms, your card, or the Cash to Card Kiosk service, contact us through any of the following:

Changes to These Terms

Cash to Card reserves the right to modify these terms and the applicable fee schedule. Any changes will be communicated through the kiosk interface prior to transaction completion, and updated terms will be published at cashcardkiosk.com/terms. Continued use of the card after changes are posted constitutes acceptance of the revised terms.

Questions? We're Here to Help.

Our bilingual support team is available around the clock — reach out any time.